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Privacy Policy

A legal disclaimer

How We Use Information

Information We Collect

Your Rights

Concierge Care Consultants

Effective Date: January 1, 2026

Contact: info@conciergecareconsultants.com

 

Concierge Care Consultants provides private-pay Medicaid consulting and application assistance services.

 

 

 

 

We may collect personal information necessary to assist with Medicaid services, including:

 

  • Contact information

  • Date of birth and Social Security number

  • Financial and asset documentation

  • Income verification

  • Relevant medical documentation

 

 

 

 

 

Information is used solely to:

 

  • Provide Medicaid planning and application support

  • Prepare and submit required documentation

  • Communicate regarding your case

  • Comply with legal obligations

 

 

We do not sell, rent, or trade personal information.

 

 

 

 

We implement reasonable safeguards to protect client information and treat all data as confidential.

 

 

 

 

Information may be shared only when necessary to:

 

  • Submit documentation to the State of Florida

  • Communicate with authorized professionals or care facilities

  • Comply with legal requirements

 

 

 

 

 

You may request access to or correction of your information by contacting us in writing at info@conciergecareconsultants.com.

 

 

 

 

Concierge Care Consultants

Effective Date: January 1, 2026

 

All services are provided on a private pay basis only.

 

 

 

 

Fees are due as outlined in your signed agreement and cover consultation, case analysis, document preparation, and case management.

 

 

 

 

We do not guarantee Medicaid approval. Eligibility determinations are made solely by the State of Florida.

 

 

 

 

Because services involve professional time and preparation:

 

  • Fees are non-refundable once services begin.

  • If cancellation occurs before work begins, a refund may be issued minus administrative costs.

  • No refunds are issued for completed work or mid-process termination.

 

 

Clients are responsible for providing complete and accurate information. Delays or denials do not qualify for refunds.

Confidentiality

Limited Sharing

Refund Policy

Payment Terms

No Guarantee

Refunds

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